Frequently Asked Questions

Check most frequently asked questions here, if you still need help, please contact us at support@alphacyclegear.com

Shipping

No. We are currently shipping only in the United States :)

It usually take 3 to 5 days.

We are sorry if that's the case 😢

It has probably happened because:

  1. You mistakenly entered the wrong shipping address.
  2. We were low on stock & stock wasn't updated on the online store.

Please make sure to contact us on our customer support email & get the issue resolved.

Returns

Yes we do! We believe if the customers don't like what they received, they must have the option to return it! 👍

We offer 30-day postage paid returns. No need to panic!

Hope you got all your questions answered! If there are still any confusions left, please feel free to reach us out on the email: support@alphacyclegear.com